Help Desk For Melissa Ingold

When submitting tickets, PLEASE specify the EXACT name of the product from the category tab.

» Home

Frequently Asked Questions

Here is a list of the most frequently asked questions - please check to see your question hasn't already been answered before opening a new support ticket.

Popular Questions

1. Cancel my monthly membership/subscription (968 views, created 2009-08-05 20:26:54)

2. Please unsubscribe me from your list (855 views, created 2009-08-05 20:24:13)

3. Please refund my purchase (838 views, created 2009-08-05 20:23:33)

4. I cannot download or open my product (814 views, created 2009-08-05 20:27:19)

5. Where can I find my affiliate ID? (643 views, created 2009-08-05 20:37:44)

6. View All Questions...

Your Question

Created on 2009-08-05 20:26:54 with 968 views.

Q: Cancel my monthly membership/subscription

A: To cancel your monthly membership subscription to any of our products or services, simply follow these steps.

1. Log into PayPal
2. Click the MY ACCOUNT tab.
3. Click the HISTORY sub-tab.
4. Click MORE FILTERS & select Subscriptions and agreements, then click Subscriptions.
5. Change the date back to the year the subscription was created, and then click SHOW.
6. Click DETAILS next to the subscription.
7. Click CANCEL SUBSCRIPTION.

IMPORTANT! To ensure you are not charged for another month, please cancel 24 hours prior to scheduled payment date.