Help Desk For Melissa Ingold

When submitting tickets, PLEASE specify the EXACT name of the product from the category tab.

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Frequently Asked Questions

Here is a list of the most frequently asked questions - please check to see your question hasn't already been answered before opening a new support ticket.

Popular Questions

1. Cancel my monthly membership/subscription (968 views, created 2009-08-05 20:26:54)

2. Please unsubscribe me from your list (854 views, created 2009-08-05 20:24:13)

3. Please refund my purchase (837 views, created 2009-08-05 20:23:33)

4. I cannot download or open my product (813 views, created 2009-08-05 20:27:19)

5. Where can I find my affiliate ID? (642 views, created 2009-08-05 20:37:44)

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Your Question

Created on 2009-08-05 20:30:48 with 310 views.

Q: How do I get access to last month's product?

A: With monthly memberships - when content or reports for the new month are released, the previous month's items are removed.

If you are a member and did not get your product for the previous month, please submit a ticket stating the name of the product and missed month (ex. March - Special Report Club) along with your name & email address or the user name for your account.

Once we can verify that you were a member during that month, we will send you the content that you missed.