Help Desk For Melissa Ingold

When submitting tickets, PLEASE specify the EXACT name of the product from the category tab.

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Frequently Asked Questions

Here is a list of the most frequently asked questions - please check to see your question hasn't already been answered before opening a new support ticket.

Popular Questions

1. Cancel my monthly membership/subscription (968 views, created 2009-08-05 20:26:54)

2. Please unsubscribe me from your list (854 views, created 2009-08-05 20:24:13)

3. Please refund my purchase (837 views, created 2009-08-05 20:23:33)

4. I cannot download or open my product (813 views, created 2009-08-05 20:27:19)

5. Where can I find my affiliate ID? (642 views, created 2009-08-05 20:37:44)

6. View All Questions...

Your Question

Created on 2009-08-05 20:23:33 with 837 views.

Q: Please refund my purchase

A: We offer a 30-day refund policy. If you would like to request a refund, please submit a ticket and include the following information:

•Date of purchase
•Name of the product
•The name you ordered with
•Your PayPal address
•Your Receipt / Transaction number